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Demystifying Churn: Measuring and Benchmarking this Metric

As every SaaS entrepreneur knows, churn is one of the single most important metrics in determining the day to day health of the business. Acquiring new customers is time and capital intensive, and this growth is meaningless if those customers …

Five Ways to Nail your Pitch and Win Over Investors

There are many opinions on creating a pitch deck and presenting to potential investors, but there is still a big gap between what entrepreneurs perceive to be important and what investors really value during a pitch presentation.

This post is

A Resource Guide: Hiring For Growth

At Matrix Partners, we’ve collectively hired many people by starting our own companies and as investors, and written lots of advice for startup founders. We’ve put together the following articles into a comprehensive resource guide for you to reference as

SaaS Sales Compensation: How to Design the Right Plan

Intro

Sales compensation is a more complex topic for SaaS/subscription revenue companies. Unlike traditional software sales, the job of sales doesn’t end when a new customer signs a contract. Instead, it is crucial to retain customers over many years, as

The Key Drivers for SaaS Success

SaaS/subscription businesses are much more complex than traditional businesses, and SaaS performance cannot be measured in the same way as traditional businesses are measured. Based on a talk given at the SaaStr Annual Conference in San Francisco, this slide deck

Executive Hires: The Case for Extreme Referencing

Hiring a strong executive management team is one of the most proven ways to ensure startup success. Yet, hiring executives is a very different undertaking than hiring for other roles in your company and requires a different process, skill-set, and

12 Tactics to Perfect your Interviewing Process

“Talent is the limiting resource in everything we do right now.” If that observation rings true, you’re not alone. Despite every effort, most startups struggle to hire the best people.

My partners and I believe developing a competency in hiring …