Hi Lisa, sorry for the delayed response. I have been struggling with email overload. You might want to consider contacting the Bridge Group who were the source of the data in this post: http://www.forentrepreneurs.com/metrics-and-compensation-for-saas-inside-sales/

That’s a great resource. Thanks for bringing it to my attention!

Dear David, I have read many of your articles and seen the presentations on slide share – great stuff, very motivational! I am struggling with a question and thought would ask for your advice. How can I find the cost of online customer acquisition benchmarks by industry? I am particularly interested in the travel industry. Any pointers are greatly appreciated, thanks! Best Ahmed

Hi Krishna,

try Tommaso Di Bartolo. He has more experience in this area than anyone I know. He started a platform a few years ago called SaaS Distribution that had one of the few distribution agreements worldwide for all Microsoft cloud products, Trend Micro, Thinkware, Postini, etc. He had even created his own models for customers – repackaging the offerings from the big players.

http://www.linkedin.com/in/tommasodibartolo

Hi David, I am assuming that posts get edited before they go up . .so I am using this to get in touch.

I am the publisher of Fit Small Business, a site dedicated to helping small businesses grow their top and bottom lines. We have decided to something different to gain attention and build links needed to propel out site to the top of the search engine rankings. We have decided to start creating business cartoons. I personally create the cartoons using a software tool called Pixton.

The following cartoon is called “Hockey Stick Growth Projections” but could just as easily be called the “The Lies Companies Tell Investors”. It was originally published with some commentary at http://fitsmallbusiness.com/hockey-stick-growth-projections/

If you like the cartoon, I would love for you to re-publish it with a link back to Fit Small Business. Thanks – Marc Prosser

Thank you for such nice Blogs and congrats to be 1 among Forbe’s List I also read blogs on SaaS here as well http://goo.gl/NxBCKl

Thank you Sonia!

I have a question that I would like anyone’s opinion, I’m building a team of inbound inside sales reps, ie digital marketing leads are funneled to the team, they qualify and close (take credit card) or if it is complicated (cant close within 10 minutes) they hand off to field person. They are measured by how much they close, the activities we look at, are calls answered, close rate, etc. sometimes the customers know what they want based on the marketing.
What compensation plan should I construct, salary, based plus comp? the products is established and midlife.

Hi David,
I am a retired physician/owner embedded in the IDoApp company. We have developed self-monitoring sensing devices to help people monitor behaviors that impact their health status. These Bluetooth-enabled devices report directly to their physician or personal trainer. As people become more aware of their physiologic metrics, we think that they will be better able to make changes that will improve their health. We have developed our products and apps and have received some initial orders. We need VC at this time to proceed further. What do you suggest?
My email is steven@i-do-app.com Thanks for any assistance you can provide. We are excited about the explosion in the mobile health technology field and look forward to working with physicians and clinics, joining the effort to reduce obesity in this country.